GENERAL TERMS AND CONDITIONS FOR USE OF THE ONLINE STORE www.avi7.net
General terms and conditions of distance purchase and sale contracts within the meaning of the Consumer Protection Act between AVI7 - EOOD, hereinafter referred to as SUPPLIER, on the one hand, and on the other hand - the person who has agreed to these "General Terms and Conditions", hereinafter referred to as USER, in connection with the application and purchase of the offered goods through the electronic store www.avi7.net.
Art. 1. The Supplier provides the User with the opportunity, subject to compliance with and observance of these "General Terms and Conditions", to purchase the goods offered in the online store www.avi7.net.
Art.2. The Provider publishes on www.avi7.net:
description of the main characteristics and image of each product;
the selling price, including VAT;
information about the methods of payment, delivery and performance of the contract;
the right of the Consumer and the conditions and manner of exercising it to withdraw from the contract and the conditions under which the goods may be returned, except for cases under the "Consumer Protection Act";
any other information that the supplier is obliged, under Bulgarian law, to provide to the Consumer in a timely manner before the purchase of the goods by the Consumer;
Art.3. In order to obtain the right to make valid requests for the purchase of the goods offered on www.avi7.net, the User must complete the electronic registration form before finalizing the order. When completing the electronic registration form, the User is obliged to provide the required and correct data, as well as to update them in case of change. The User guarantees that the data he provides during the registration process are correct, complete and accurate and, if the latter changes, he will update them in a timely manner. In the event that the User provides incorrect data, the Supplier has the right to terminate the contract.
Art.4. Before placing an order, the User is obliged to express "online" consent to these General Terms and Conditions, whereby he is considered bound by their clauses. From the moment the User is bound by the clauses of these General Terms and Conditions, the User has the opportunity to make valid requests for the purchase of the goods offered through www.avi7.net
Art.5. All prices are in Bulgarian levs, including VAT. The indicated prices of the individual goods are for the respective quantity and do not include delivery costs.
Art.6. The price under the previous article and the delivery costs can be paid in the following ways: cash on delivery
Art. 7. The goods requested for purchase are delivered with appropriate packaging and transport according to their type to the delivery address specified by the User within a sufficient period of time, according to the circumstances, agreed between the Representative of the online store www.avi7.net and the User.
Art.8. The goods are delivered to the delivery address of the User or to a third party representative of the User, who accepts and confirms receipt of the same on behalf of the User. Upon delivery of the goods, the User or the third party representative of the User shall sign the accompanying documents, which serve as confirmation of the delivery of the goods. In the event that the User is not found within the delivery period at the address specified by him or access and conditions for delivery of the goods are not provided within this period, the Supplier is released from its obligation to deliver the requested goods. The User may confirm his desire to receive the goods even after the expiry of the delivery period in which he was not found at the address, assuming all delivery costs. In this case, a new delivery period begins from the moment of confirmation under the previous sentence.
Art.9. The Supplier undertakes: to transfer to the Consumer the actual control of the purchased goods after the Supplier or its representative has received the purchase price of the specific goods; to deliver the goods requested for purchase on time; to exercise due care in fulfilling its obligations.
Article 10. The Supplier:
takes care to ensure that the information in the store is always kept accurate and up-to-date, but does not guarantee its accuracy and completeness;
is not responsible for not providing access to the store, as well as for not processing or untimely processing of purchase requests, in the event of circumstances beyond its control - cases of force majeure, random events, problems in the global Internet network;
does not guarantee that access to the store will be uninterrupted, timely, secure and error-free, to the extent that this is beyond its capabilities, control and will;
does not have the obligation and objective ability to control the way in which the User uses the store.
Art.11. The user undertakes:
to provide an accurate and valid telephone number, delivery address and e-mail address for correspondence;
to pay the price of the goods he requested;
to pay the delivery costs, except in cases where the delivery costs remain at the expense of the Supplier;
to receive the goods;
not to submit fictitious or invalid applications or other false information;
to comply with the terms and conditions for submitting complaints and submitting requests for replacement of ordered goods, terms and conditions published on the e-commerce website www.avi7.net and declares that it is considered bound by these terms and conditions;
to comply with Bulgarian legislation, these General Terms and Conditions, Internet ethics, rules of morality and good manners;
not to violate other people's property or non-property rights, including intellectual property rights;
to immediately notify the Provider of any case of committed or discovered violation when using the store;
not to interfere with the proper operation of the system, including, but not limited to, not to thwart the identification procedure of another user, not to access beyond that granted to him, not to prevent other users from using the store;
not to extract by technical means or in a technical manner information resources or parts of information resources belonging to the databases located in the store and thus not to create its own database in electronic or other form;
not to impersonate another person or representative of a legal entity or group of people whom he is not authorized to represent, or otherwise mislead third parties regarding his identity or affiliation with a particular group of persons;
not to commit malicious acts within the meaning of these General Terms and Conditions;
Article 12. Complaints:
Please inform us of your desire to return a specific order via the complaints form, and we will contact you to explain the return procedure. After completing the online form within 7 days from the date of receipt, you may return purchased goods provided that the product is in its original condition, packaging and quality. Proof of purchase (received together with the order specification) is also required.
In the event of a complaint, the value of the goods sent will be refunded only if the defect cannot be repaired or replaced.
the product.
If the following conditions are not met, the claim request will not be considered:
The postage costs for the advertised goods are at the customer's expense.
Cash on delivery returns are not accepted.
After receiving the returned goods, we will refund the amounts due within 3 business days. The amount will be refunded via bank transfer.
Goods whose return or complaint we cannot accept (if sent after the specified deadline; if not accompanied by a receipt, a return form for the goods, without labels or without packaging; if contaminated or damaged) will be sent back to the Customer at his expense.
Shipments of returned goods that were damaged during transportation due to improper packaging will be returned to the customer at their expense.
Please remember to pack carefully and ensure the integrity of the shipment.
Discounted goods in the promotion category are subject to complaint only in cases of factory defect.
REFUND
The amount is refunded only if there is a manufacturing defect that cannot be repaired.
The refund for a purchased product will be made after we have received the shipment, after we have verified its integrity!
The refund will only be made by bank transfer within 3 working days from the date of receipt of the shipment.
Shipments sent for payment by cash on delivery will not be accepted!
Shipments sent with "Bulgarian Posts" EAD are not accepted.
The complaint form can be found at http://avi7.net/reklamacii
Art.13. The contract between the parties shall also be terminated upon the occurrence of any of the following circumstances: cessation of activity by the Supplier; termination of the maintenance of the store; upon sending a one-week notice to the other party, in the event of failure to fulfill its obligations under the contract or in other cases provided for by law.
Art.14. The User is obliged to compensate the Provider and all third parties for all damages suffered and lost profits, including any costs and paid attorney's fees, paid compensation, legal expenses, resulting from claims filed by third parties in connection with the User's failure to fulfill his obligations under this contract, violation of Bulgarian legislation, applicable foreign laws, these General Terms and Conditions, good morals and/or Internet ethics.
Art.15. The parties declare that in the event that individual parts of these General Terms and Conditions are invalid, this will not result in the invalidity of these General Terms and Conditions, and the individual invalid clauses will be considered replaced by mandatory rules of law.
Art.16. All disputes between the parties shall be resolved in a spirit of understanding and good will. In the event that no agreement is reached, all unresolved disputes arising from or relating to the contract between the parties, including disputes arising from or relating to its interpretation, invalidity, performance or termination, as well as disputes to fill gaps in the contract or adapt it to newly arising circumstances, shall be resolved in court.
For the purposes of these General Terms and Conditions, the following terms and expressions used in these General Terms and Conditions have the following meanings:
"User" is a natural person over 18 years of age, or a legal entity registered in the Republic of Bulgaria and has agreed to these General Terms and Conditions.
"Packaging" means containers and any other devices or materials that are suitable for the function of containing and storing various goods offered directly to the Consumer.
"Sales price" is the final price per unit or for a certain quantity of goods or for a service, including value added tax and all additional taxes and fees.
A "Fortuitous Event" is an extraordinary circumstance unforeseen at the time of conclusion of the contract, which makes its performance objectively impossible.
"IP Address" ("IP address") is a unique identification number that associates a computer, Internet page or resource of the User, in a way that allows their localization in the global Internet network.
"Malicious actions" are actions or omissions that violate Internet ethics or cause harm to persons connected to the Internet or associated networks, sending unwanted mail (unsolicited commercial messages, spam, junk mail), flooding channels (flooding), gaining access to resources with other people's rights and passwords, using system flaws for personal gain or obtaining information (hacking), performing actions that may be qualified as industrial espionage or sabotage, damaging or destroying systems or information arrays (cracking), sending "Trojan horses" or causing the installation of viruses or remote control systems, disrupting the normal operation of other users of the Internet and associated networks, performing any actions that may be qualified as a crime or administrative violation under Bulgarian law or other applicable law.
The General Terms and Conditions may be changed unilaterally by the Provider, who after making the changes is obliged to notify the User by sending a notice to his/her e-mail and/or publishing a notice on the website in a prominent place. The changes to the General Terms and Conditions do not affect the relations between the User and the Provider that arose with a validly submitted order for the purchase of goods prior to the notification.
The provisions of the legislation in force in the Republic of Bulgaria shall apply to unresolved issues.
General terms and conditions of distance purchase and sale contracts within the meaning of the Consumer Protection Act between AVI7 - EOOD, hereinafter referred to as SUPPLIER, on the one hand, and on the other hand - the person who has agreed to these "General Terms and Conditions", hereinafter referred to as USER, in connection with the application and purchase of the offered goods through the electronic store www.avi7.net.
Art. 1. The Supplier provides the User with the opportunity, subject to compliance with and observance of these "General Terms and Conditions", to purchase the goods offered in the online store www.avi7.net.
Art.2. The Provider publishes on www.avi7.net:
description of the main characteristics and image of each product;
the selling price, including VAT;
information about the methods of payment, delivery and performance of the contract;
the right of the Consumer and the conditions and manner of exercising it to withdraw from the contract and the conditions under which the goods may be returned, except for cases under the "Consumer Protection Act";
any other information that the supplier is obliged, under Bulgarian law, to provide to the Consumer in a timely manner before the purchase of the goods by the Consumer;
Art.3. In order to obtain the right to make valid requests for the purchase of the goods offered on www.avi7.net, the User must complete the electronic registration form before finalizing the order. When completing the electronic registration form, the User is obliged to provide the required and correct data, as well as to update them in case of change. The User guarantees that the data he provides during the registration process are correct, complete and accurate and, if the latter changes, he will update them in a timely manner. In the event that the User provides incorrect data, the Supplier has the right to terminate the contract.
Art.4. Before placing an order, the User is obliged to express "online" consent to these General Terms and Conditions, whereby he is considered bound by their clauses. From the moment the User is bound by the clauses of these General Terms and Conditions, the User has the opportunity to make valid requests for the purchase of the goods offered through www.avi7.net
Art.5. All prices are in Bulgarian levs, including VAT. The indicated prices of the individual goods are for the respective quantity and do not include delivery costs.
Art.6. The price under the previous article and the delivery costs can be paid in the following ways: cash on delivery
Art. 7. The goods requested for purchase are delivered with appropriate packaging and transport according to their type to the delivery address specified by the User within a sufficient period of time, according to the circumstances, agreed between the Representative of the online store www.avi7.net and the User.
Art.8. The goods are delivered to the delivery address of the User or to a third party representative of the User, who accepts and confirms receipt of the same on behalf of the User. Upon delivery of the goods, the User or the third party representative of the User shall sign the accompanying documents, which serve as confirmation of the delivery of the goods. In the event that the User is not found within the delivery period at the address specified by him or access and conditions for delivery of the goods are not provided within this period, the Supplier is released from its obligation to deliver the requested goods. The User may confirm his desire to receive the goods even after the expiry of the delivery period in which he was not found at the address, assuming all delivery costs. In this case, a new delivery period begins from the moment of confirmation under the previous sentence.
Art.9. The Supplier undertakes: to transfer to the Consumer the actual control of the purchased goods after the Supplier or its representative has received the purchase price of the specific goods; to deliver the goods requested for purchase on time; to exercise due care in fulfilling its obligations.
Article 10. The Supplier:
takes care to ensure that the information in the store is always kept accurate and up-to-date, but does not guarantee its accuracy and completeness;
is not responsible for not providing access to the store, as well as for not processing or untimely processing of purchase requests, in the event of circumstances beyond its control - cases of force majeure, random events, problems in the global Internet network;
does not guarantee that access to the store will be uninterrupted, timely, secure and error-free, to the extent that this is beyond its capabilities, control and will;
does not have the obligation and objective ability to control the way in which the User uses the store.
Art.11. The user undertakes:
to provide an accurate and valid telephone number, delivery address and e-mail address for correspondence;
to pay the price of the goods he requested;
to pay the delivery costs, except in cases where the delivery costs remain at the expense of the Supplier;
to receive the goods;
not to submit fictitious or invalid applications or other false information;
to comply with the terms and conditions for submitting complaints and submitting requests for replacement of ordered goods, terms and conditions published on the e-commerce website www.avi7.net and declares that it is considered bound by these terms and conditions;
to comply with Bulgarian legislation, these General Terms and Conditions, Internet ethics, rules of morality and good manners;
not to violate other people's property or non-property rights, including intellectual property rights;
to immediately notify the Provider of any case of committed or discovered violation when using the store;
not to interfere with the proper operation of the system, including, but not limited to, not to thwart the identification procedure of another user, not to access beyond that granted to him, not to prevent other users from using the store;
not to extract by technical means or in a technical manner information resources or parts of information resources belonging to the databases located in the store and thus not to create its own database in electronic or other form;
not to impersonate another person or representative of a legal entity or group of people whom he is not authorized to represent, or otherwise mislead third parties regarding his identity or affiliation with a particular group of persons;
not to commit malicious acts within the meaning of these General Terms and Conditions;
Article 12. Complaints:
Please inform us of your desire to return a specific order via the complaints form, and we will contact you to explain the return procedure. After completing the online form within 7 days from the date of receipt, you may return purchased goods provided that the product is in its original condition, packaging and quality. Proof of purchase (received together with the order specification) is also required.
In the event of a complaint, the value of the goods sent will be refunded only if the defect cannot be repaired or replaced.
the product.
If the following conditions are not met, the claim request will not be considered:
The postage costs for the advertised goods are at the customer's expense.
Cash on delivery returns are not accepted.
After receiving the returned goods, we will refund the amounts due within 3 business days. The amount will be refunded via bank transfer.
Goods whose return or complaint we cannot accept (if sent after the specified deadline; if not accompanied by a receipt, a return form for the goods, without labels or without packaging; if contaminated or damaged) will be sent back to the Customer at his expense.
Shipments of returned goods that were damaged during transportation due to improper packaging will be returned to the customer at their expense.
Please remember to pack carefully and ensure the integrity of the shipment.
Discounted goods in the promotion category are subject to complaint only in cases of factory defect.
REFUND
The amount is refunded only if there is a manufacturing defect that cannot be repaired.
The refund for a purchased product will be made after we have received the shipment, after we have verified its integrity!
The refund will only be made by bank transfer within 3 working days from the date of receipt of the shipment.
Shipments sent for payment by cash on delivery will not be accepted!
Shipments sent with "Bulgarian Posts" EAD are not accepted.
The complaint form can be found at http://avi7.net/reklamacii
Art.13. The contract between the parties shall also be terminated upon the occurrence of any of the following circumstances: cessation of activity by the Supplier; termination of the maintenance of the store; upon sending a one-week notice to the other party, in the event of failure to fulfill its obligations under the contract or in other cases provided for by law.
Art.14. The User is obliged to compensate the Provider and all third parties for all damages suffered and lost profits, including any costs and paid attorney's fees, paid compensation, legal expenses, resulting from claims filed by third parties in connection with the User's failure to fulfill his obligations under this contract, violation of Bulgarian legislation, applicable foreign laws, these General Terms and Conditions, good morals and/or Internet ethics.
Art.15. The parties declare that in the event that individual parts of these General Terms and Conditions are invalid, this will not result in the invalidity of these General Terms and Conditions, and the individual invalid clauses will be considered replaced by mandatory rules of law.
Art.16. All disputes between the parties shall be resolved in a spirit of understanding and good will. In the event that no agreement is reached, all unresolved disputes arising from or relating to the contract between the parties, including disputes arising from or relating to its interpretation, invalidity, performance or termination, as well as disputes to fill gaps in the contract or adapt it to newly arising circumstances, shall be resolved in court.
For the purposes of these General Terms and Conditions, the following terms and expressions used in these General Terms and Conditions have the following meanings:
"User" is a natural person over 18 years of age, or a legal entity registered in the Republic of Bulgaria and has agreed to these General Terms and Conditions.
"Packaging" means containers and any other devices or materials that are suitable for the function of containing and storing various goods offered directly to the Consumer.
"Sales price" is the final price per unit or for a certain quantity of goods or for a service, including value added tax and all additional taxes and fees.
A "Fortuitous Event" is an extraordinary circumstance unforeseen at the time of conclusion of the contract, which makes its performance objectively impossible.
"IP Address" ("IP address") is a unique identification number that associates a computer, Internet page or resource of the User, in a way that allows their localization in the global Internet network.
"Malicious actions" are actions or omissions that violate Internet ethics or cause harm to persons connected to the Internet or associated networks, sending unwanted mail (unsolicited commercial messages, spam, junk mail), flooding channels (flooding), gaining access to resources with other people's rights and passwords, using system flaws for personal gain or obtaining information (hacking), performing actions that may be qualified as industrial espionage or sabotage, damaging or destroying systems or information arrays (cracking), sending "Trojan horses" or causing the installation of viruses or remote control systems, disrupting the normal operation of other users of the Internet and associated networks, performing any actions that may be qualified as a crime or administrative violation under Bulgarian law or other applicable law.
The General Terms and Conditions may be changed unilaterally by the Provider, who after making the changes is obliged to notify the User by sending a notice to his/her e-mail and/or publishing a notice on the website in a prominent place. The changes to the General Terms and Conditions do not affect the relations between the User and the Provider that arose with a validly submitted order for the purchase of goods prior to the notification.
The provisions of the legislation in force in the Republic of Bulgaria shall apply to unresolved issues.
